Home :: Collection Products :: Excuses
 
 
 
 
 
Proven methods and techniques that will help any company collect their money quicker with fewer bad debts."

Andrew Williams, Credit Manager,
General Motors of Canada Ltd.
In two words, well done! From the opening chapter through to the end, Paid in Full manages to take much of the professional rhetoric out of the business of credit and collections and put some back-to-basic focus into the subject.

...D.J. McArthur, Manager, Credit & Collection Department, The New Toronto Hydro-Electric Commission
An excellent resource for the professional just starting out, as well as the seasoned executive who needs to update his or her skills. This book is not only informative, it holds the reader's attention through its many real-life examples and anecdotes.

...Mary S. Ludwig editor, Managing Credit, Receivables & Collections, International Association of Management Accounting
 

Eliminate Collection Excuses at Your Agency!

 

See the video example!
Click here

Handling excuses quickly and simply, when collections is your only business, is not just important, it is critical to survival. The Excuse Terminator © is one survival tool that you and your team won't want to be without.  If you are a Third Party/Collection Agency, this one's for you!

 

 

Who needs it?

  • Perhaps you are a great manager or supervisor, but you can't be there all the time. We can't duplicate you, but The Excuse Terminator © can provide your team members with your best suggestions and tips when you are not around. (You can add/delete the information on the product - make it 'best' for your operation.)
     
  • New folks on the job? This is a great training tool. Everyone gets to pick up the load quicker and start carrying their own weight.
     
  • Experienced and seasoned collectors? You're lucky!. But you still know that the best of us shine brighter when there is more pressure on us and nobody is permitted to forget/miss any of the right questions or statements when they have The Excuse Terminator © at their fingertips.
     
  • Your clients can provide input and tailor the information and approach for their (former) customers.
     
  • Ensure your people are quickly and fully conversant with all the rules & guidelines that cover third party activity in your State/Province.
     
  • This unique product is available in versions for consumer or commercial collections. Both of them may be ordered in a Canadian or U.S.A. format. 
     
  • Include policy & procedures, other important information
     

  • Price per unit is lower with a volume order
     

  • Available for unlimited use within your firm - and you may want to install and run several versions - Customer Service, Sales

Well...what are you waiting for? What is your excuse for not improving the performance of all of your team members right now?


The Experts:

Michelle Dunn is the expert for the U.S.A. Third Party/Agency Excuse Terminator.

She started M.A.D. Collection Agency in January of 1998 and ran it successfully until sold in December of 2004. Michelle is the author of "Starting a Collection Agency", "Become the Squeaky Wheel" and soon to be published, "Ultimate Credit & Collection Handbook".

Find out more about Michelle at her web site:

http://www.michelledunn.com

 

Jim Wilson is our Canadian collection agency expert.

With an extensive background in both consumer and commercial collections, Jim is the founder (2000) and owner of Aurora Collection Services Ltd.

This 100% Northern Owned A/R company, located in Yellowknife, specializes in the recovery of debt North of the 60th parallel. 
 

Find out more about Jim and his agency at:
 

http://www.auroracollections.com


Tailor it and make in YOUR Excuse Terminator for Collections?

  • Add files! Create your own

  • Teams have all the right information - immediately

  • Custom-built & tailored - Add, edit & delete

  • Add logo & clip art - chance to be creative

 

A click away!

A photo is worth a thousand words! Click on the following to  view a larger image.

Please keep in mind that you can order a consumer version, commercial, tailored...or any combination of the three!

 

Photo 1 - This is from the commercial version. Though we provide questions and statements developed by our experts, ALL of the information is fully editable and is password controlled by you.

 
 


 

Photo 2 - From the consumer version, where a debtor owes the money themselves, rather than a firm or association. Some of the information is similar to the commercial version, but most excuses tend to be different.

 


 

Photo 3 - This shows you the 'Tailored File' this is available for a slight additional fee. Though ALL of the information in each version is fully editable, this is a full file that could be the same for everyone or specific to individuals. You might password protect the main file but allow individuals to control this one.
 


 

 
 
 
 

The cost is only $75 for a single user!

Remember to select Canadian or U.S. versions.

You'll get your investment back in improved productivity alone in the first few days of using the Excuse Terminator ©

No shipping required if you order zip file for download. An additional $10 will get you a CD for install and backup and includes shipping. 

 

Save!

two - five users - $70 each
six - nine users - $65 each
10 users plus - $50 each

Enter the quantity on the order form and discount will apply. To order, please click here.

Additional Version at a low cost!

When you place your order, you'll have the option of adding a second file for only $25 to your order. Purchase all three: Commercial, Consumer and Tailored for just $115 each. Appropriate discounts to volume orders.

How does $6 per user sound?

It's only about $6 per user when you have a team of about 150 and you choose the option of UNLIMITED USE for just $850.00.

For an order with unlimited use, please click here.

Larger orders may be invoiced and paid by company check. Please contact us with your request.

*Appropriate taxes as applicable will be added.