Home :: Collection Products :: Excuses
 
 
 
 
 
Proven methods and techniques that will help any company collect their money quicker with fewer bad debts."

Andrew Williams, Credit Manager,
General Motors of Canada Ltd.
In two words, well done! From the opening chapter through to the end, Paid in Full manages to take much of the professional rhetoric out of the business of credit and collections and put some back-to-basic focus into the subject.

...D.J. McArthur, Manager, Credit & Collection Department, The New Toronto Hydro-Electric Commission
An excellent resource for the professional just starting out, as well as the seasoned executive who needs to update his or her skills. This book is not only informative, it holds the reader's attention through its many real-life examples and anecdotes.

...Mary S. Ludwig editor, Managing Credit, Receivables & Collections, International Association of Management Accounting
 

Eliminate Excuses?

Yes you can!

You and any member of your team can be ready for ANY excuse that one
of your customers is going to toss in your direction. Check in the mail?
Boss or bookkeeper away? Someone off ill or another person out of work?
Bankruptcy being considered or maybe a storm, flood or hurricane?

It doesn't matter, not with The Excuse Terminator©  - your collection coach
is there with you, ready to help - 24/7 - with the best questions and most
effective statements.

Order now - manual versions $20.00 each

Electronic Version - $40.00 each*
Commercial - order now
Consumer - order now

*For ALL your team -  order unlimited version for only $495

This unique product is available in a Consumer or a Commercial Version.
 

Click on the image to see a larger version of the Commercial Excuse Terminator. You can have this up and working on your computer within minutes!

The Excuse Terminator is working well for us. It is easy to access and simple to modify to our needs.

- Brandy Warner, Conn Credit Corporation.

The Excuse Terminator© for Collections

  • Created and developed by experts in the field

  • Modified and sharpened over many years

  • Custom-built & tailored - Add, edit & delete

  • Add logo & clip art - chance to be creative

  • Include policy & procedures, other important information

  • Add files! Create your own

  • Teams have all the right information - immediately

  • Price per unit is lower with a volume order
  • Available for unlimited use within your firm - and you may want to install and run several versions - Customer Service, Sales
     

 

Wanna' take it for a test drive?

There is no fee and no obligation to download our sample version. You cannot edit the sample version and only 'some' of the excuse details are supplied, but you will quickly see how this excellent tool will help you and everyone in your firm. 
To download your zip file,
click here.

 


Photo or video

 


 
(You can tailor all of the information to cover excuses heard
from YOUR customers.)

      

Order now - manual versions $20.00 each

Electronic version - $40.00 each*

*All your team, order unlimited version for only $495

 

See the video example!

  Click here

 

 

 

 

"My compliments on the debtor excuses which you partnered with
Michelle. I've been in collections a long time, trained, hired and fired too
many collectors to count
and this is one of the best training tools I've
seen.
Keep up the good work."
         Harmon Perryman, Perryman Business Services, Rockwall, Texas
 

 

Perhaps the original Manual version would suit you better?

  • All the standard excuses and the best responses are covered on 4"X5" cards, bound in a file
  • Take it with you anywhere - give it to your sales rep when they call on a customer
  • Write on it - make it your own - both sides
  • Cheap! Only $20 each plus minimal shipping and tax
  • Use it for training - use it to develop your own version for excuses

Please click on the photo to see a larger picture

To order the manual version of the Excuse Terminator©
click here

 


 The product is also available in French and Spanish.

 


 

Collection agency?

If you are with a third party, you know that you face some unique challenges and there are laws and guidelines your team must follow.

Our Canadian and U.S. based experts, with agency experience and ownership, have worked with us to develop a product just for you. 

To find out more about the Third Party Excuse Terminator, please click here.

 

Technical 'stuff'

  • Runs in windows and is very simple to install. Just a couple of clicks and it's there.

  • Install via zip file Get it now! After order approval, you can download, install with a couple of clicks and your 'good to go'!

  • Available on a CD for installation as an option or a backup (slightly additional cost)

 

 
 
 


 

 
 
 

How much?

New low price!

$37.50 for a single user. (No shipping required.)

  • ten - twenty users - 10% off

  • twenty-one users plus - 20% off

  • twenty six + users at $25 each

Enter the quantity on the order form and discount will apply. To order, please click here.

Save more with unlimited use order!

Full unlimited use within your firm for just $499.00

For an order with unlimited use, please click here.

Larger orders may be invoiced and paid by company check. Please contact us with your request.

*Appropriate taxes as applicable will be added.