About

Accounts Receivable Training

Tim Paulsen

Author – consultant – speaker – trainer

International Specialist in Creative Receivables Management

Tim is an international specialist training credit and collection professionals. He is the author of “Paid in Full”,a popular book with on collections, now in its second edition.

He has delivered his highly rated debt collection training seminars on “Effective Collection Techniques” to clients all across Canada and the United States as well as in Bahamas, Bermuda, China, India, Indonesia, Jamaica, Malaysia, Philippines, and Singapore and the U.A.E.

You continue to be the absolute best in the field of collection training.  Not only are your messages up to date and utterly professional, you also have incorporated the latest technology to assist in making the messages clear and easy to incorporate into clients everyday collection activities – and you can quote me on that.
Len Sklar – author of The Check is NOT in the Mail!

To read some of the rave reviews from Tim’s seminars, please click on the following: Accounts Receivable Training
Tim Paulsen’s extensive background in Accounts Receivable includes having worked as a:

  • Collector (Consumer and Commercial)
  • Credit Fraud Investigator
  • Manager of Skip Tracing
  • Manager of Fraud Investigation
  • Collection Manager
  • Manager of Customer Service
  • Management Consultant

Tim is the past-president of the Toronto Chapter of CAPS (Canadian Association of Professional Speakers) and is a co-author of “Professionally Speaking”.


Krista Walsh

Krista is the founder and President of KC Collect!, the first women-owned and operated collection agency in the province of Prince Edward Island. Since it’s inception in 2005, KC Collect has grown from a mere six clients in it’s first year to becoming one of the largest collection agencies on Prince Edward Island. In 2010 Krista was named as one of 21 Inc’s Emerging Leaders for Atlantic Canada and has been the recipient of many awards including “Business of the Year”, by The Eastern PEI Chamber of Commerce.
As well as operating KC Collect, Krista is a receivables specialist and facilitator for Profit Learn PEI, and instructor for PEI’s Junior Achievement. She is a regular writer for National Credit News, Credit and Collection Risk World, Inside ARM, Microbilt, and her column “Credit Crunch” is featured in Island Business News.
She is a past director for the PEI Business Women’s association, was recently elected as a director with the Eastern PEI Chamber of Commerce and has been the president of Volleyball PEI for the last five years.

On December 14th after two days of training and testing in Kingston, Jamaica, Krista was designated as a certified trainer for S.M.A.R.T. Collections as well as The P.A.C.E. Program (c).

Steve Coyle

Steve Coyle is Director of ICPC, Asia and is located in Kuala Lumpur, Malaysia.

He holds and MBA and is a Certified Credit Executive as well as a C.F.C.P. Steve was the collection manager for Malaysia’s largest cellular service provider. He is the author of “Debt Collections: Stir-Fried or Deep-Fried?”

On October 14th in Kuala Lumpur Malaysia, Steve was certified as a trainer for S.M.A.R.T. Collections as well as The P.A.C.E. Program (c).

As a Gold Advanced Toastmaster, I can’t help myself – I am very picky about speakers – always conducting my own evaluation. Mr. Paulsen was fantastic. He was relaxed, exhibited great timing and demonstrated a wonderful way to get a message across to us. It was Impressive!
Thanks very much.Carol Crouse, Credit Manager, Toronto

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  • Testimonials

    Testimonials

     
    "As a Gold Advanced Toastmaster, I can't help myself - I am very picky about speakers – always conducting my own evaluation. Mr. Paulsen was fantastic. He was relaxed, exhibited great timing and demonstrated a wonderful way to get a message across to us. It was Impressive!
    Thanks very much."
    Carol Crouse,
    Credit Manager,
    Toronto
     
    "No excuses! The right training and the right tools and you can eliminate all excuses for being the best you can be, doing the very best you can do. No excuses."
    Tim Paulsen
     
    "You delivered a very dynamic, comprehensive collection-specific seminar. Our team continues to use the many techniques provided in your presentation. Your program was a real win for our collection team!"
    Craig Burkhard,
    Vice-President, Lending,
    MacDill Federal Credit Union.
     
    Learning about collections is sometimes as misunderstood as collecting itself. Tim Paulsen's approach leaves the learners motivated and confidant, two essential elements to making effective collections."
    Gilles N. Therrien
    Manager, Process Excellence Customer Relationship Support
    Canada Post
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