
Call (416) 691-2648
We teach people how to collect money
and keep their customers.
It’s your money and you deserve to be paid – on time.
“The members of the National Association of Credit Management Connect in Chicago, St. Louis and Upstate New York are singing the praises of Tim Paulsen’s classes, and they have backed that up by incredibly high scores on their evaluations.”
Lillian Novak, VP of Education, NACM Connect – Midwest
What suits you best?
- On-site training, tailored to your team
- Public Seminars
- Fast and Cheap (Fifteen minutes and $10.00)
- Collection books and products (including “The Excuse Terminator”)
We make house calls – anywhere in the world to deliver the collection training you need.
Looking for a ‘good content/funny’ keynote for your conference?
The doctor is “IN” – have Dr. Bill Pasdew drop by for a talk. (click here)
Self-Study – Earn a designation as a CFCP
(Certified Financial Collection Professional).
PACE (Professional Account Collection Education) is an on-line study program leading to certification.

The International Center for Professional Collections is dedicated to providing professional training and certification for those collecting consumer and commercial receivables.
ICPC training is delivered through the P.A.C.E. distance learning program or through programs customized for organizations and their specific Customer Relationship Management strategy. ICPC training leads to the designation of Certified Financial Collection Professional (CFCP).
ICPC training is delivered through the P.A.C.E. distance learning program or through programs customized for organizations and their specific Customer Relationship Management strategy. ICPC training leads to the designation of Certified Financial Collection Professional (CFCP).
Great products to help you and your team…collect more money and still keep your customers
Testimonials
- You delivered a very dynamic, comprehensive collection-specific seminar. Our team continues to use the many techniques provided in your presentation. Your program was a real win for our collection team!- Craig Burkhard,
Vice-President, Lending, MacDill Federal Credit Union.
Intro video
