More Money - Keep Your
Customers
Training and products for collections
Perhaps you are hoping for your Accounts Receivables to be better a year from now?
Why hope? - Why wait?
Our specialty is collections and we can help you or your team to improve
your
accounts receivable performance.
The Paulsen Method of Account Collections © can be
tailored to help you
collect more money...faster AND keep your customers!
What do you or your team want to do better?
- Be assertive in asking the right questions at the right time
- Don't be so aggressive that you get the information and maybe the payment - but lose the customer
- Spend less time writing letters, e-mail and faxes - but have them read and acted upon by the customers
- Handle any (absolutely any) excuse or reason for delay given by a customer quickly and effectively
- Know and use the most effective negotiating techniques specifically tailored for accounts receivable
- Improve the telephone voice - one of the most
important tools that is so often ignored but so easily
improved
- ....and much more
If your objective is to improve performance in collections - we believe we can help. Please take a look around the site for our products and services or just give us a call at (416) 691-2648.
Here are some sites that you may want to go to:
Collection Products: Books, audio CD and more - Click here
Training for Collections - Includes
public seminars and in-house training -
Click here
Can't attend a public program? You may be interested
in the only 'distance' training of its kind for
professional collections that includes certification
- To find out more about the PACE Program
©
(Professional Account Collection Education),
click here.
