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(800) 267-4516
Your money….and your Customers!
It’s your money and you deserve to be paid – on time. But, you also want to keep your customers, right?
In-House Training
Upcoming seminars – click here
Delivered on-site, tailored for your team. Higest qualtiy – you can find cheaper programs – you will not find better.
You will know the instructor before the program.
This is what we do best – working with you to develop an accounts receivable training program, tailored to get the very best from everyone in your organization.
Let’s talk! There is no fee for any initial consultation.
Let’s talk! There is no fee for any initial consultation.
- Class size has ranged from six to 30
- Half-days, full days or longer
- Options for review/audit before and after
- Feel free to put your trainers in our program!
- Ask about our volume discount for more than three seminars
- No fee for initial consultation
- Our guarantee is simple: Our client is satisfied or they do not pay
Consulting Service
Training and consulting with our credit/collection experts.
After spending some time in your Accounts Receivable department, we will present a report that often covers the following:
- Improved cash flow by getting the highest value from your collection
- 3rd party agents and legal firms
- Collection officer and management training recommendations.
- Professional accounts receivable training, tailored, delivered and improved.
- Effective policies and procedures for debt management.
- Productivity system enhancements.
- Elimination of non-productive procedures.
- Revised collection letters and notices.
- Training for your trainers.
Study from home/office
Study from home/office CD presentations, assessments and on-line and instructor testing.
The International Center for Professional Collections is dedicated to providing professional training and certification for those collecting consumer and commercial receivables.
ICPC training is delivered through the P.A.C.E. distance learning program or through programs customized for organizations and their specific Customer Relationship Management strategy. ICPC training leads to the designation of Certified Financial Collection Professional (CFCP).
ICPC also maintains an online resource centre of current books, seminars and conferences for collections professionals.
Accounts Receivable Managers can be confident those with the CFCP designation have the qualifications and skills to help their firm or association effectively collect receivables while managing the customer experience and the company’s reputation.
ICPC training is delivered through the P.A.C.E. distance learning program or through programs customized for organizations and their specific Customer Relationship Management strategy. ICPC training leads to the designation of Certified Financial Collection Professional (CFCP).
ICPC also maintains an online resource centre of current books, seminars and conferences for collections professionals.
Accounts Receivable Managers can be confident those with the CFCP designation have the qualifications and skills to help their firm or association effectively collect receivables while managing the customer experience and the company’s reputation.
Great products to help you and your team…collect more money and still keep your customers
Testimonials
- You delivered a very dynamic, comprehensive collection-specific seminar. Our team continues to use the many techniques provided in your presentation. Your program was a real win for our collection team!- Craig Burkhard,
Vice-President, Lending, MacDill Federal Credit Union.
Intro video
