As a Gold Advanced Toastmaster, I can't help myself - I am very picky about speakers – always conducting my own evaluation. Mr. Paulsen was fantastic. He was relaxed, exhibited great timing and demonstrated a wonderful way to get a message across to us. It was Impressive!

Thanks very much.”

Carol Crouse, Credit Manager, Toronto
 

More money and keep your customers... that's what it's all about, isn't it?
 

If you want to improve your performance or that of your collection  team...you've come to the right place.

"I've been through a lot of college and high-school yearbooks and I've yet to find under anyone's picture 'I want to be a bill collector when I get out of school'. We all fall into the job in one way or another." 
     .....Tim Paulsen

Most people, if you ask them the objective of collections will say 'it is to collect the money'. We disagree. Collecting the money is what we do but the objective of 'professional collections' is to keep your customers. If you do nothing or are too soft in your approach, customers may end up owing you a lot and take their business elsewhere. If you approach is too aggressive, you may collect the money - but the customer will never darken your sales door again.

All of our programs and materials have been designed to help you you collect more money...faster AND still keep your customers!

Here are some of the pages you may want to visit:

Can't find what you're looking for?

Please give us a call at (416) 691-2648 or send an email. 

 

 
 
 
Interested in a speaker for your conference or meeting?
Tim Paulsen is one of the best in the business with a reputation for delivery of highly rated, content-rich programs - with a lot of humor.